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Other types of fraud

Love scam and romance scam: legal help after romance fraud

We assess your case confidentially and without reproach and examine which claims may be available in respect of the payments made.

Overview

What this is about

Typical situations and warning signs

  • The acquaintance would like to move the contact from the platform to a private messenger very quickly.
  • A personal meeting or a video call is repeatedly announced and canceled at short notice.
  • After a phase of intensive attention, a sudden emergency follows that can only be solved with your money.
  • Payments should be made to third parties, abroad, via voucher code or in cryptocurrencies.
  • The acquaintance recommends a trading platform for cryptocurrencies and accompanies you step by step with the deposits.
  • You are asked not to discuss the relationship or payments with anyone.
  • You should receive and forward money for others or open an account in your name.

Immediate steps

What you can do now

These steps make sense in most cases – regardless of whether you instruct us.

  1. Make no further payments

    Do not transfer any more money – not even for supposed fees, taxes or releases intended to recover earlier payments. Such demands are typically part of the same scheme.

  2. Secure all communication

    Do not delete any chats, emails or profiles. Save histories, images, profile names, telephone numbers and links as screenshots or exports before the contact or the profile disappears.

  3. Inform your bank or payment service provider

    Report the matter to your bank and ask whether a payment can still be stopped or a recall attempted. Whether this succeeds depends, among other things, on the payment method and the timing.

  4. Report the matter to the police

    File a report with the police, in person or via the online police portal of your federal state. The report documents the matter and may be relevant for further steps towards banks and other parties involved.

  5. Secure your accounts and identity data

    If you have provided copies of your ID, login details or remote access to your devices, change your passwords and inform your bank. In the period that follows, watch out for unknown contracts or claims in your name.

  6. Unsure what to do first in your case?

Legal assessment

Possible areas of review

  • Payment channels and recovery

    For each individual payment, we examine how it was made – bank transfer, card, payment service or cryptocurrency – and whether a recall, a chargeback or refund claims may be available.

  • Duties of the banks involved

    As a rule, banks must execute transfers as instructed. In special situations, however, duties to warn or to check may exist, for example in the case of overwhelming irregularities. Whether claims follow from this is always a question of the individual case.

  • Claims against the holders of the recipient accounts

    The money frequently flows first to the accounts of intermediaries. Civil law claims against these account holders may be available if they recklessly made their account available for forwarding the funds.

  • Tracing crypto transactions

    If cryptocurrencies were transferred, we examine whether the path of the assets can be traced and whether regulated trading venues or custodians were involved who can be approached.

  • Clarifying your own risks

    If, at the acquaintance's request, you received or forwarded money or opened accounts, possible liability and criminal law risks of your own should be assessed legally at an early stage.

Who may be liable

Possible opposing parties

  • Perpetrators and those behind them

    Claims for repayment and damages against the perpetrators may be available. However, they usually act under a false identity from abroad, so enforcement depends on whether they can be identified.

  • Holders of the recipient accounts

    Individuals through whose accounts the money was forwarded may be liable. Among other things, what they knew or should have recognised about the origin of the funds is decisive.

  • Your own bank and the recipient bank

    Liability of the banks involved comes into consideration only under strict conditions, for example where clear warning signs were ignored. We examine on the basis of your documents whether there are indications of this.

  • Payment service providers and crypto trading venues

    If regulated payment services or trading venues were involved, it can be examined whether they complied with their obligations and whether they can contribute to clarifying the flow of funds.

Whether and against whom claims actually exist depends on the individual case and can only be assessed after reviewing the documents.

Preserve evidence

Documents you should keep

Do not delete anything – not even out of anger or shame. Your account of events is enough for the initial enquiry; documents can be submitted later.

  • Complete chat and email histories with the acquaintance
  • Profile names, profile pictures, telephone numbers and links to the profiles used
  • Transfer receipts, bank statements and card statements
  • Cryptocurrency transaction evidence (wallet addresses, transaction IDs)
  • Screenshots of the alleged trading platform and the account balance there
  • Proof of purchase of voucher cards or cash transfers
  • Correspondence with your bank and with payment service providers
  • Criminal complaint and police file number, if available

Our approach

How we handle your case

  1. Step 1: Describe your case

    Using the form, you describe to us in a few minutes what happened. You can submit documents later.

  2. Step 2: Legal assessment

    We review your details, classify the facts and examine against whom claims may be available.

  3. Step 3: Strategy

    You receive an honest assessment of prospects, risks and costs – and decide for yourself whether to instruct us.

  4. Step 4: Representation

    We implement the agreed strategy: towards banks, payment service providers and other parties involved, and in court if necessary.

FAQ

Frequently asked questions about Love scam

General guidance – it does not replace advice on your individual case.

Yes. Everything you tell us is subject to legal professional privilege. Love scams are based on targeted psychological manipulation and affect people of every age and educational background. We do not judge your behaviour; we examine your legal options.

Knowledge centre

More about Warnings
  • Abstract illustration on the topic of crypto transaction tracking: chained blocks with highlighted payment path

    Crypto

    Crypto fraud: Can transactions be tracked?

    · Manfred Kühn

    Payments on the blockchain are publicly visible - but they do not reveal who is behind a wallet. What tracking can achieve, what role regulated crypto exchanges play and what the limits are.

Case review

Tell us what happened.

We will assess which claims may be available and which next steps may make sense.

Your details are treated in confidence. An enquiry does not yet establish a client relationship.

We are here for you.

By telephone, by email or via the case review – in confidence and initially without obligation.

Call usHave your case reviewed